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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Rockwood

August 22, 2025

5  out of  5
rating by Rick Rockwood
"I have been with State Farm 20 years and could not believe the rates versus what I had been paying. Nothing but great experiences with Joe, a skilled veteran for insurance needs."
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Julie Forbes

August 10, 2025

5  out of  5
rating by Julie Forbes
"The entire team at Joe Frangieh - State Farm Insurance has taken great care of me. I've been working with them for over ten years. I most often work with Chris Lee. Whenever I have changes to make, I feel well guided. Whenever I need to optimize the cost, the team works with me to accommodate the cost while maintaining the coverage I need. I highly recommend this team for your insurance needs!"
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Travis Almuti

August 7, 2025

5  out of  5
rating by Travis Almuti
"Lisa was prompt, professional, and incredibly helpful. She made the requested changes quickly and kept me informed every step of the way. It’s rare to find someone this responsive and easy to work with. Highly recommend her if you’re looking for knowledgeable and attentive support. Thank you again, Lisa!"
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Quentin Tan

August 3, 2025

5  out of  5
rating by Quentin Tan
"Kelsey from Joe's team has been helping me on my auto and property insurances. She proactively reviews the coverage with me, and makes necessary adjusts for my advantage. She is responsive, knowledgeable, friendly to work with. Highly recommended if you are looking for insurance."
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David Rao

July 30, 2025

5  out of  5
rating by David Rao
"Joe and his staff always provide quick and friendly service whenever I call upon them, and I especially appreciate their efforts to minimize my car insurance premiums."
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Pat Ferguson

July 15, 2025

5  out of  5
rating by Pat Ferguson
"Recently I needed to cancel auto insurance on two cars and add a new car. Sounded complicated to me, but Lisa Maselli was able to do everything over the phone. It was a stress free, pleasant experience. I met her today and she is even nicer in person. I have always had the friendliest service in this office. If you are thinking of changing companies, this is the place to go."
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Steve Salcido

July 3, 2025

5  out of  5
rating by Steve Salcido
"Want to give a big shout out to Lisa, she has helped me so much with organizing all my policies to make it easier for me to make my payments. Always a pleasure talking to her! If I could give her 10 stars I would. Thanks Lisa!! Steve"
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Tilahun Worku

July 2, 2025

5  out of  5
rating by Tilahun Worku
"Friendly people and great service. 👌"
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Vivian Faustino-Pulliam

July 2, 2025

5  out of  5
rating by Vivian Faustino-Pulliam
"Doing business with Joe and his team is simply amazing. Chris is super helpful, thoughtful and ready to go an extra mile! Their service is what’s keeping me with State Farm for years! 😀"
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sean carroll

June 18, 2025

5  out of  5
rating by sean carroll
"Joe has been an amazing help getting us insurance in a difficult time. We have our auto and life insurance through State Farm as well. Easy to get a hold of, responsive when asking questions, and knowledgeable to get the right amount of coverage. Highly recommended."
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Chris Yun

June 9, 2025

5  out of  5
rating by Chris Yun
"I've been a State Farm customer with Joe Frangieh's team for several years, and their service has been consistently outstanding. They're proactive about keeping my policy updated and are always ready to help with any changes. Lisa and Kelsey deserve special recognition for being so wonderful, helpful, and welcoming. Lisa and Kelsey consistently provide quick responses and excellent support whenever I have a question. Despite the challenging insurance market and high rate increases, their ease of support, prompt action, and overall professionalism are why I continue to be a loyal customer. It's honestly a relief to know I can rely on such a compassionate and supportive team. Thank you, Lisa, Kelsey, and Joe!"
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julian cabral

May 28, 2025

5  out of  5
rating by julian cabral
"I appreciate Lisa and Chris for helping me in every step of the way today. They made me feel heard and were very understanding. Thank you both."
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Javier reyes

May 28, 2025

5  out of  5
rating by Javier reyes
"Joe has been my agent for about 5 years now and I couldn’t recommend his team enough. Kelly and Chris are always there to help if Joe is busy and they make the whole process seem effortless. Trusted professionals."
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Rene Delacruz

May 22, 2025

5  out of  5
rating by Rene Delacruz
"Great customer service. Lisa lisa, a State Farm."
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montse armitano

May 21, 2025

5  out of  5
rating by montse armitano
"Joe Frangieh's State Farm Insurance office delivers top-notch coverage and exceptional customer service. Their agents are knowledgeable and go above and beyond to meet our needs."
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Gabe Ordaz

May 14, 2025

5  out of  5
rating by Gabe Ordaz
"UPDATE: Lisa is AMAZING! My husband and I decided to get life insurance and I can’t express how helpful, thorough and clear Lisa was during the process. If you’re considering life insurance please call Lisa and Joes office. You won’t be disappointed. Best decision we’ve made for our future. State Farm is the BEST! Joe & Chris became my agent by default, and I couldn’t be happier. They have gone above and beyond to make sure all my needs are met and my family is receiving every discount possible.I will recommend them every time."
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Charlotte Kintzel

February 12, 2025

5  out of  5
rating by Charlotte Kintzel
"Chris gets back to me immediately with any needs I have. The entire staff is kind, friendly and responsive. Joy to be in theJoe Frangieh State Farm. I definitely feel taken care of and valued!"
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Kathryn Rizqallah

December 6, 2024

5  out of  5
rating by Kathryn Rizqallah
"We have been with State Farm for over 20 years. Joe and his team go above and beyond to get us the best deal, answer our questions, and always pick up the phone. Definitely recommend."
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Nilima Desai

December 6, 2024

5  out of  5
rating by Nilima Desai
"This is an update on my review below from a couple years back when we switched to State farm. It has been a fabulous experience working with Joe and his team. More recently we had the chance to chat with Kelsey who was also very knowledgeable and helpful. In fact, the communication was around a premium decrease which was very welcome. There had been rate increases in the past couple of years but that was due to overall factors across insurance industry, versus our previous carrier who raised rates on us with absolutely no logical explanation. In addition, we had a small claim around damage caused due to a PGE power outage and State Farm had been extremely helpful with that as well. Highly recommend State Farm! Review below is from 2022: We just switched insurances and really really pleased with the service we have received so far from this agency. Highly recommend for anyone shopping for auto, home, or umbrella insurance coverage. They truly go out of their way to make sure the customer is taken care off all while providing competitive rates! Thank you!!!"
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Brian

October 19, 2024

5  out of  5
rating by Brian
"Excellent and prompt service! Joe’s team is friendly and easy to work with. No hesitation in recommending them for your home, auto general liability insurance needs."
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Tim Oldham

October 14, 2024

5  out of  5
rating by Tim Oldham
"Joe is a great agent. Good person to consult. Recommend talking with him."
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Steve Todrzak

October 11, 2024

5  out of  5
rating by Steve Todrzak
"I have really had a great experience since I got my car and rental insurance here. They all are very professional and courteous whenever I have had a question. I feel they really care about their clients and go the extra step to help you feel comfortable with deciding to go with them on insurance. I really like the fact they keep you informed on what is coming up good or bad news on your policy. They are always willing to help keep cost down for you and get the best coverage and rate. Thank you all, I highly recommend giving them a chance on your next insurance you need!!! Steve T."
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Shane O'Neal

September 5, 2024

5  out of  5
rating by Shane O'Neal
"I have been using Joe for all of my policies for year now. He is always there when you need him! A great firm to work with."
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Charles Koch

September 5, 2024

5  out of  5
rating by Charles Koch
"Appreciate a premium reduction."
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TJ Noto

August 22, 2024

5  out of  5
rating by TJ Noto
"Joe and his team have provided us with excellent service over the years. What I appreciate most about them is their professionalism, from the manner in which they communicate to the fact that they set and meet expectations. We live in a challenging area for homeowner's insurance and they've been candid and honest about our options, and helped us navigate the details efficiently."