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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mari Val

January 13, 2026

5  out of  5
rating by Mari Val
"I've had State Farm since I began driving a few decades ago. Christopher Lee is always responsive and extremely helpful every time I've needed anything. He's the best!!!!!!!!"
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Duheon Jang

January 8, 2026

5  out of  5
rating by Duheon Jang
"Christopher handled my last minute policy change request professionally and flawlessly. Thank you!"
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Ankit Reddy Vanguru

January 7, 2026

5  out of  5
rating by Ankit Reddy Vanguru
"I initially reached out to Lisa Maselli because I frequently rent cars and the liability insurance costs were way too high. She provided a few quotes, but then went the extra mile to learn more about my situation and suggested a much cheaper plan, the cost is now very little compared to what I was paying at the rental counter. On top of this excellent advice, she has been consistently helpful with technical errors on my account, and her response time has always been great. Highly recommend her for going above and beyond!"
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Travis Wise

December 27, 2025

5  out of  5
rating by Travis Wise
"Joe and this State Farm location have handled my HOA's insurance policy ever since the prior agent retired. Joe has been fantastic, always willing to answer questions. But let me tell you about Lisa. I ran into a problem making a payment because ... things are complicated. I stopped by, and Joe pointed me to Lisa, and Lisa is my favorite person. She made me feel right at home, and we troubleshooted and reconfigured and adjusted things, and got everything sorted. She is knowledgeable and intelligent, warm, and hilarious, all in one. We need more Lisa's in our lives."
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Vivek Rai

December 24, 2025

5  out of  5
rating by Vivek Rai
"Joe Christopher Lee is very helpful. Always try to update about policy and try to resolve any issue very effectively."
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Mario Silva

December 19, 2025

5  out of  5
rating by Mario Silva
"I have been with State Farm off and on since 1961, Joe and staff are the best since Anthony Lewis was my agent in 1961."
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Emmanuel Mendoza

December 12, 2025

5  out of  5
rating by Emmanuel Mendoza
"I have had the pleasure of working with Joe Frangieh and his outstanding team in several occasions, and I couldn’t be more impressed with the level of service they provide. They are friendly, knowledgeable, and truly committed to helping me. I’m grateful for their support and highly recommend them to anyone looking for reliable, trustworthy, and top-tier insurance service. Five stars all the way!"
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Xiao-Wei Wang

December 4, 2025

5  out of  5
rating by Xiao-Wei Wang
"Kudos to the Joe F team! I work primarily with Christopher and appreciate his responsiveness and guidance!"
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Anthony Cedillo

December 3, 2025

5  out of  5
rating by Anthony Cedillo
"It has been a pleasure being a customer of Joe's Frangieh's office i had a complex situation with my insurance policy it was very stressful and frustrating until Lisa went above and beyond to help me find a solution that was able to help me get through this and get to a better policy in the end. Lisa's diligence and great customer service made the situation less stressful and I felt important as a customer to her and I continue to look forward to being a long term client. Thank you again Lisa for caring it is very much appreciated."
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Eddie Rochette

November 24, 2025

5  out of  5
rating by Eddie Rochette
"This team is the best!!!!"
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Moises Osorio

November 19, 2025

5  out of  5
rating by Moises Osorio
"Thank you Lisa for all the work you do! You went above and beyond to get me a great rate"
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Alexander Ren

November 18, 2025

5  out of  5
rating by Alexander Ren
"Joe Frangieh is a great guy leading a responsive team. You can count on Joe's office to help you through every step of your claims! Recently, Lisa helped me and my mom work through some complicated Medi-Cal/Medicare situation. Lisa kept me updated every step of the way and helped us figure out what we needed to do to get Medigap coverage. Thank you so much Lisa!"
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Marjan Hooman

November 14, 2025

5  out of  5
rating by Marjan Hooman
"We worked with Lisa Maselli to add a member to our current policy and she was an absolute delight! These things can be such a headache, but Lisa made the entire process enjoyable! She was quick and prompt in responding to our questions. Her clear communication made everything seamless and efficient. We couldn’t have done it without her. Thanks Lisa!"
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Jorge Hernandez

November 7, 2025

5  out of  5
rating by Jorge Hernandez
"I want to give a huge shoutout to Joe and his team, especially Lisa Maselli, for their outstanding professionalism and exceptional customer service. In an industry where you often hear negative stories, Joe and Lisa stand out by making me feel confident that they genuinely have my best interests at heart. They’re always ready to answer my questions with patience and clarity, no matter how big or small. Thank you, Joe and Lisa, for consistently going above and beyond!"
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Esperanza Osorio

October 30, 2025

5  out of  5
rating by Esperanza Osorio
"I have worked with Lisa from State Farm and it is always a pleasure. She truly is amazing and very helpful. She takes the time to answer my questions."
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William Sieber

October 28, 2025

5  out of  5
rating by William Sieber
"I am writing this review to sing the praises of Agent Lisa Maselli at the ofc of Joe Frangieh. After being with State Farm for over 40yrs, I decided to revisit my Homeowner's Policy in lieu of potential savings. Ms Maselli worked tirelessly over many iterations with precision and care, only reinforcing my belief in State Farm and their outstanding customer sevice."
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Steve Todrzak

October 9, 2025

5  out of  5
rating by Steve Todrzak
"I have really had a great experience since I got my car and rental insurance here. They all are very professional and courteous whenever I have had a question. I feel they really care about their clients and go the extra step to help you feel comfortable with deciding to go with them on insurance. I really like the fact they keep you informed on what is coming up good or bad news on your policy. They are always willing to help keep cost down for you and get the best coverage and rate. Thank you all, I highly recommend giving them a chance on your next insurance you need!!! Steve T."
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Frank Lee

October 2, 2025

5  out of  5
rating by Frank Lee
"It’s hard to find an insurance agency that cares about you. This is the one. When we had car accident they responded quickly and offered their best advice. They reviewed our insurance policies regularly and tried to save us premiums whenever they can find cost reductions. They always respond to our questions and offer professional advice promptly. Thanks Joe and the team."
We responded:
"Thank you Frank, I appreciate the heart felt review especially during the “insurance crisis”. Working with people like you makes me remember why I love this career "
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Matias Infante

September 9, 2025

5  out of  5
rating by Matias Infante
"Been insured with them over years! The team is always there when I need my questions answered. Always with a great attitude. I would really recommend them to anyone."
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Rick Rockwood

August 22, 2025

5  out of  5
rating by Rick Rockwood
"I have been with State Farm 20 years and could not believe the rates versus what I had been paying. Nothing but great experiences with Joe, a skilled veteran for insurance needs."
We responded:
"Thank you Rick! "
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Julie Forbes

August 10, 2025

5  out of  5
rating by Julie Forbes
"The entire team at Joe Frangieh - State Farm Insurance has taken great care of me. I've been working with them for over ten years. I most often work with Chris Lee. Whenever I have changes to make, I feel well guided. Whenever I need to optimize the cost, the team works with me to accommodate the cost while maintaining the coverage I need. I highly recommend this team for your insurance needs!"
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Travis Almuti

August 7, 2025

5  out of  5
rating by Travis Almuti
"Lisa was prompt, professional, and incredibly helpful. She made the requested changes quickly and kept me informed every step of the way. It’s rare to find someone this responsive and easy to work with. Highly recommend her if you’re looking for knowledgeable and attentive support. Thank you again, Lisa!"
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Quentin Tan

August 3, 2025

5  out of  5
rating by Quentin Tan
"Kelsey from Joe's team has been helping me on my auto and property insurances. She proactively reviews the coverage with me, and makes necessary adjusts for my advantage. She is responsive, knowledgeable, friendly to work with. Highly recommended if you are looking for insurance."
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David Rao

July 30, 2025

5  out of  5
rating by David Rao
"Joe and his staff always provide quick and friendly service whenever I call upon them, and I especially appreciate their efforts to minimize my car insurance premiums."
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Pat Ferguson

July 15, 2025

5  out of  5
rating by Pat Ferguson
"Recently I needed to cancel auto insurance on two cars and add a new car. Sounded complicated to me, but Lisa Maselli was able to do everything over the phone. It was a stress free, pleasant experience. I met her today and she is even nicer in person. I have always had the friendliest service in this office. If you are thinking of changing companies, this is the place to go."