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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Xiao-Wei Wang

December 4, 2025

5  out of  5
rating by Xiao-Wei Wang
"Kudos to the Joe F team! I work primarily with Christopher and appreciate his responsiveness and guidance!"
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Anthony Cedillo

December 3, 2025

5  out of  5
rating by Anthony Cedillo
"It has been a pleasure being a customer of Joe's Frangieh's office i had a complex situation with my insurance policy it was very stressful and frustrating until Lisa went above and beyond to help me find a solution that was able to help me get through this and get to a better policy in the end. Lisa's diligence and great customer service made the situation less stressful and I felt important as a customer to her and I continue to look forward to being a long term client. Thank you again Lisa for caring it is very much appreciated."
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Eddie Rochette

November 24, 2025

5  out of  5
rating by Eddie Rochette
"This team is the best!!!!"
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Moises Osorio

November 19, 2025

5  out of  5
rating by Moises Osorio
"Thank you Lisa for all the work you do! You went above and beyond to get me a great rate"
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Alexander Ren

November 18, 2025

5  out of  5
rating by Alexander Ren
"Joe Frangieh is a great guy leading a responsive team. You can count on Joe's office to help you through every step of your claims! Recently, Lisa helped me and my mom work through some complicated Medi-Cal/Medicare situation. Lisa kept me updated every step of the way and helped us figure out what we needed to do to get Medigap coverage. Thank you so much Lisa!"
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Marjan Hooman

November 14, 2025

5  out of  5
rating by Marjan Hooman
"We worked with Lisa Maselli to add a member to our current policy and she was an absolute delight! These things can be such a headache, but Lisa made the entire process enjoyable! She was quick and prompt in responding to our questions. Her clear communication made everything seamless and efficient. We couldn’t have done it without her. Thanks Lisa!"
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Jorge Hernandez

November 7, 2025

5  out of  5
rating by Jorge Hernandez
"I want to give a huge shoutout to Joe and his team, especially Lisa Maselli, for their outstanding professionalism and exceptional customer service. In an industry where you often hear negative stories, Joe and Lisa stand out by making me feel confident that they genuinely have my best interests at heart. They’re always ready to answer my questions with patience and clarity, no matter how big or small. Thank you, Joe and Lisa, for consistently going above and beyond!"
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tony benjamin

November 4, 2025

5  out of  5
rating by tony benjamin
"Chris Lee helped me out again with my payment request and the new car and upcoming payments. He is so focused on what he does and State Farm should be proud of having such a great employee."
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Esperanza Osorio

October 30, 2025

5  out of  5
rating by Esperanza Osorio
"I have worked with Lisa from State Farm and it is always a pleasure. She truly is amazing and very helpful. She takes the time to answer my questions."
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William Sieber

October 28, 2025

5  out of  5
rating by William Sieber
"I am writing this review to sing the praises of Agent Lisa Maselli at the ofc of Joe Frangieh. After being with State Farm for over 40yrs, I decided to revisit my Homeowner's Policy in lieu of potential savings. Ms Maselli worked tirelessly over many iterations with precision and care, only reinforcing my belief in State Farm and their outstanding customer sevice."
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Steve Todrzak

October 9, 2025

5  out of  5
rating by Steve Todrzak
"I have really had a great experience since I got my car and rental insurance here. They all are very professional and courteous whenever I have had a question. I feel they really care about their clients and go the extra step to help you feel comfortable with deciding to go with them on insurance. I really like the fact they keep you informed on what is coming up good or bad news on your policy. They are always willing to help keep cost down for you and get the best coverage and rate. Thank you all, I highly recommend giving them a chance on your next insurance you need!!! Steve T."
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Frank Lee

October 2, 2025

5  out of  5
rating by Frank Lee
"It’s hard to find an insurance agency that cares about you. This is the one. When we had car accident they responded quickly and offered their best advice. They reviewed our insurance policies regularly and tried to save us premiums whenever they can find cost reductions. They always respond to our questions and offer professional advice promptly. Thanks Joe and the team."
We responded:
"Thank you Frank, I appreciate the heart felt review especially during the “insurance crisis”. Working with people like you makes me remember why I love this career "
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Matias Infante

September 9, 2025

5  out of  5
rating by Matias Infante
"Been insured with them over years! The team is always there when I need my questions answered. Always with a great attitude. I would really recommend them to anyone."
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Rick Rockwood

August 22, 2025

5  out of  5
rating by Rick Rockwood
"I have been with State Farm 20 years and could not believe the rates versus what I had been paying. Nothing but great experiences with Joe, a skilled veteran for insurance needs."
We responded:
"Thank you Rick! "
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Julie Forbes

August 10, 2025

5  out of  5
rating by Julie Forbes
"The entire team at Joe Frangieh - State Farm Insurance has taken great care of me. I've been working with them for over ten years. I most often work with Chris Lee. Whenever I have changes to make, I feel well guided. Whenever I need to optimize the cost, the team works with me to accommodate the cost while maintaining the coverage I need. I highly recommend this team for your insurance needs!"
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Travis Almuti

August 7, 2025

5  out of  5
rating by Travis Almuti
"Lisa was prompt, professional, and incredibly helpful. She made the requested changes quickly and kept me informed every step of the way. It’s rare to find someone this responsive and easy to work with. Highly recommend her if you’re looking for knowledgeable and attentive support. Thank you again, Lisa!"
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Quentin Tan

August 3, 2025

5  out of  5
rating by Quentin Tan
"Kelsey from Joe's team has been helping me on my auto and property insurances. She proactively reviews the coverage with me, and makes necessary adjusts for my advantage. She is responsive, knowledgeable, friendly to work with. Highly recommended if you are looking for insurance."
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David Rao

July 30, 2025

5  out of  5
rating by David Rao
"Joe and his staff always provide quick and friendly service whenever I call upon them, and I especially appreciate their efforts to minimize my car insurance premiums."
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Pat Ferguson

July 15, 2025

5  out of  5
rating by Pat Ferguson
"Recently I needed to cancel auto insurance on two cars and add a new car. Sounded complicated to me, but Lisa Maselli was able to do everything over the phone. It was a stress free, pleasant experience. I met her today and she is even nicer in person. I have always had the friendliest service in this office. If you are thinking of changing companies, this is the place to go."
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Steve Salcido

July 3, 2025

5  out of  5
rating by Steve Salcido
"Want to give a big shout out to Lisa, she has helped me so much with organizing all my policies to make it easier for me to make my payments. Always a pleasure talking to her! If I could give her 10 stars I would. Thanks Lisa!! Steve"
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Tilahun Worku

July 2, 2025

5  out of  5
rating by Tilahun Worku
"Friendly people and great service. 👌"
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Vivian Faustino-Pulliam

July 2, 2025

5  out of  5
rating by Vivian Faustino-Pulliam
"Doing business with Joe and his team is simply amazing. Chris is super helpful, thoughtful and ready to go an extra mile! Their service is what’s keeping me with State Farm for years! 😀"
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sean carroll

June 18, 2025

5  out of  5
rating by sean carroll
"Joe has been an amazing help getting us insurance in a difficult time. We have our auto and life insurance through State Farm as well. Easy to get a hold of, responsive when asking questions, and knowledgeable to get the right amount of coverage. Highly recommended."
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Chris Yun

June 9, 2025

5  out of  5
rating by Chris Yun
"I've been a State Farm customer with Joe Frangieh's team for several years, and their service has been consistently outstanding. They're proactive about keeping my policy updated and are always ready to help with any changes. Lisa and Kelsey deserve special recognition for being so wonderful, helpful, and welcoming. Lisa and Kelsey consistently provide quick responses and excellent support whenever I have a question. Despite the challenging insurance market and high rate increases, their ease of support, prompt action, and overall professionalism are why I continue to be a loyal customer. It's honestly a relief to know I can rely on such a compassionate and supportive team. Thank you, Lisa, Kelsey, and Joe!"
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julian cabral

May 28, 2025

5  out of  5
rating by julian cabral
"I appreciate Lisa and Chris for helping me in every step of the way today. They made me feel heard and were very understanding. Thank you both."